Effective Date: May 27, 2025
Extra Care Auto Repairs Ltd (auto repair vancouver) (“we”, “our”, “us”), values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.extracareauto.ca (the “Site”).
By using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.
1. Information We Collect (Extra Care Auto Repair Vancouver)
We may collect the following types of personal information:
- Contact Information: Your name, phone number, email address, and mailing address.
- Service Information: Vehicle details, service requests, and appointment information.
- Technical Data: IP address, browser type, device information, and cookies when you interact with our Site.
2. How We Use Your Information
We use your information to:
- Respond to your inquiries and provide services.
- Schedule and manage appointments.
- Send service reminders, updates, and promotions (if you consent).
- Improve our website and customer experience.
- Comply with legal obligations.
3. How We Share Your Information
We may share your information with:
- Service Providers: For website hosting, analytics, marketing, or IT support.
- Legal Authorities: When required by law or to protect our rights.
- We do not sell your personal information.
4. Cookies and Tracking
Our website uses cookies and similar technologies to:
- Enhance user experience.
- Analyze website traffic and usage patterns.
You can adjust cookie settings through your browser.
5. Data Security
We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access or correct your personal information.
- Withdraw consent to marketing communications.
- Request deletion of your information (subject to legal limitations).
Please contact us at [email protected] for requests.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Extra Care Auto Repairs Ltd
1705 Kingsway, Vancouver, BC V5N 2S4
Email: [email protected]
Phone: (604) 875-1761
How does Extra Care Auto protect my privacy?
At Extra Care Auto Repair Vancouver, we understand that your privacy is important. That’s why we’ve implemented strict measures to protect your personal information, ensuring it stays safe and secure every time you visit us.
From secure payment processing to protecting your contact details, Extra Care Auto Repair Vancouver takes every precaution to prevent unauthorized access and misuse of your data. Whether you’re booking a service appointment, inquiring about repairs, or simply browsing our website, we ensure that your information is handled with the utmost care and in compliance with privacy laws and best practices.
When you trust Extra Care Auto Repair Vancouver with your vehicle, you can also trust us to protect your privacy. Your data is never sold, shared, or used for purposes other than providing top-quality service and support.
What types of data do you collect from customers?
We, Extra Care Auto Repair Vancouver collect only necessary information like contact details and service history to provide the best care.
How is my personal information stored securely?
Your data is encrypted and stored on secure servers with strict access controls at Extra Care Auto Repair Vancouver.
Can I request to see or delete my data?
Yes, you have full rights to access, update, or request deletion of your personal information.
Do you share my information with third parties?
We, Extra Care Auto Repair Vancouver only share data with trusted partners when necessary and always with your consent.